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After-Sales Service
● 7/24 After-Sales Support
● 7 days a week, 24 hours a day: Ready to respond and solve problems immediately—Sail Solar's commitment to worry-free after-sales service.
● Service Email: lucy@yageli.com
Service Process
01 |
Submit Service Requests Submit your service requests at any time via email, online customer service, or mobile app. |
02 |
Rapid Response Our service team will immediately respond to your requests and communicate the details of the issue with you. |
03 |
On-Site Service or Remote Support Depending on the nature of the problem, provide on-site service or remote technical support. |
04 |
Problem Resolution Our goal is to completely resolve your issue within 24 hours. |
05 |
Follow-Up After the problem is resolved, our team will continue to follow up to ensure your satisfaction with the service results. |
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